The Connections Hub Podcast

5 Star Customer Experience On & Offline - Chris Bryan

November 06, 2021 Jha Allen Season 1 Episode 3
The Connections Hub Podcast
5 Star Customer Experience On & Offline - Chris Bryan
Show Notes

In this episode, the host Jha Allen interviews Chris Bryan

Chris is a consultant that provides small business owners with processes, products, and services that improve customer satisfaction, reduce costs, and increase revenues.

This interview is packed with actionable tips, tricks, and best practices you will need to create a 5-star customer experience.

We coved things such as:
・3:10 - At what stage should a company start to implement customer satisfaction services in their business?

・5:10 - What is customer satisfaction and how does it impact the customer?

・11:00 - How do you feel about chick fil and their customer satisfaction systems?

・14:20 - What are things business owners that only operate online can do to improve their customer satisfaction systems?

・16:46 - What are things business owners who do not have a good online do to improve their online presence

・22:25 - Are there any systems you would recommend to business owners to put in place that is operating online?

・24:25 - How can business owners improve the product quality of their product or service?


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